Posted on 10/09/2017

Customer Sales Representative

Glass America/ Gerber National Claim Services - elmhurst, IL

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Job Description

The Customer Sales Representative will provide effective and outstanding customer service to all customers, answer inbound calls from prospective customers to prepare and present quotes and recommendations based on customers’ needs, effectively communicate with prospective customers to explain and sell Glass America products and services, appropriately respond to inquiries and questions, use available resources to provide accurate information about our products and our competitive prices, turn objections into sales, and use strong sales techniques to close each sale .


The work schedule is Monday through-Friday from 11am to 8pm and Saturday and Sunday from 7:30am-3:30pm. You will have two days off during the week.


Training lasts two weeks and it is mandatory that new hires attend each day of training. Training will be held Monday through Friday from 8am to 5pm. Successful completion of classroom training will be required.

Pay: $11.50/hr, plus commission!

Job Requirements


  • High School diploma or GED preferred.

  • Experience using a PC with various software packages.

  • Call center, customer service, or sales experience is preferred.


  • Professional and pleasant telephone voice.

  • Ability to effectively function in a team setting.

  • Easily adaptable to a fast-paced environment managing multiple tasks.

  • Excellent interpersonal communication skills (i.e., verbal, written, listening).

  • Cheerful and helpful attitude.

  • Good data entry and typing skills.

  • Ability to function in a fast-paced environment.

  • Problem solving skills (i.e. customer complaints, competitive issues).

  • Ability to sit for long periods of time and use/read computer keyboard and monitor.

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