Posted on 06/04/2017

Store Supervisor

HoneyBaked Ham - Rolling Meadows, IL

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Job Description

  • Manages Store Operations as assigned by Manager.
  • Assumes all operational control in the absence of Manager.
  • Maintains product availability for Customers.
  • Executes basic Store opening / closing procedures and daily / weekly reports.
  • Performs various administrative functions i.e banking and scheduling meeting.
  • Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
  • Monitors and manages product quality on Front of House and Back of House using established processes and tools.
  • Handles complaints with 100% Customer satisfaction according to Company policy.
  • Is able to effectively work and train all positions in both the front and back of the house.
  • Oversees unloading of shipments using established tools including checking quantities against invoice.

 

Job Requirements

  • At least 2 years of restaurants or service industry experience is desirable.
  • Driver’s license and transportation
  • Prior supervisory experience recommended.
  • Good understanding of production facility operations experience equivalent to 1-2 years work experience.
  • Basic computer skills including Microsoft Word, Excel and Outlook.

 

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